Q&A With CCUSA Part 8: Support At Camp

By now most of you will be at camp! Hooray, I hope it’s amazing! I’m still in England waiting for my uni course to finish, but I’ll be there so soon! Now that you’re at camp, it’s important to you know how to get help if/when you need it, so the guys at CCUSA have answers a few questions for us…

1. How do I get in touch with CCUSA once I’m at camp?

There are a few options to contact CCUSA while you are having the best summer ever. The office in America are by the phones 24/7 for the entire duration of the summer camp season. This is the easiest way to get help quickly because they are in the States and can help you in the most efficient and convenient way. You can also email either Dave or Pippa if you have a question that isn’t urgent as they will be in the office over the summer period.

2. I’m not enjoying camp, what do I do?

If you are not enjoying camp then you can get in the contact with the American office to get some advice and help. However, the majority of people take a couple of weeks to settle into camp so just give it time. Working in America is very different to the UK. The lifestyle is different can be very daunting at times. Just remember that you wanted to do this for a reason and your camp hired you for a reason.

summer camp counsellor usa
How can you not enjoy this?!

3. I’ve quit or been fired, what happens now?

Each camp will have a different procedure for what happens if someone is unfortunately fired from camp. Quite often, you will have about half a day to pack your belongings and leave the camp premises. If you are fired or quit then we won’t be able to provide you travel home – this will be down to you to organise. If you quit or are fired then your visa will also be cancelled straight away so you will need to leave the country within 1-2 days.

4. I have to go home for an emergent reason (illness/family/exam resits), what do I do?

If this is the case then you need to contact CCUSA straight away. Each case will be dealt with on a case-to-case basis so we will have a chat with you and advise you of the best route to take next.

5. I’ve been asked to stay at camp into their Fall season, how does this work?

Quite often camps ask some counsellors to stay a little bit longer than originally planned. If this happens, the first step you need to take is contact CCUSA straight away before agreeing to this. This is decided on a case-to-case basis depending on the dates you want to stay at camp. We cannot allow you to stay at camp longer than the end of September as this is when the summer working period ends. Please be aware that even though camp may have offered you something, it may not be possible to go ahead and approve.

summer camp counsellor usa

6. I want to change my return flight; how do I do this?

Before you fly to the States we have asked you on your footprints account if you want to choose the flexi ticket option. If you have picked this, then you have the chance to change your return date 1 time while you are in the America. However, this can only be done ONCE! The sooner you let us know the date change, the more chance of you getting that date. The end of August and start of September can be extremely busy so we cannot guarantee anything. If you haven’t picked the flexi ticket option but still want to come home earlier then it will be down to you to pay the different that the airline charges.

 

**I’m returning to camp this summer with CCUSA who have the lowest returner fees and have placed 100% of applicants in the last 2 years. Get in touch with them via their websiteFacebookTwitter or Instagram, by phoning them on +44 0208 874 6325 or by email at info@ccusa.co.uk.**

Disclaimer: CCUSA are waiving my camp fees in return for this blog series, but please rest assured that all opinions are honest and my own.

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